IT Support Services

Are IT Problems Impacting Your Business?
Jig Technologies’ IT support services protect you against emergencies, resolving issues within 15 minutes to keep your business running smoothly.

Are IT Problems Impacting Your Business?

JIG Technologies’ IT Support Services protect you against emergencies, resolving issues within 15 minutes to keep your business running smoothly.

Our IT support services:

  • Protect you from downtime
  • Come with a 15 minute response guarantee
  • Cover a broad range of areas
  • Helps save you money

IT Support Services Toronto

Despite how organized or optimized your system is, things can and do go wrong. While our systems administrators can ensure that your tech is frequently operating at it’s most optimal, when something does go wrong we’re here to provide you with the best IT support service in Toronto. Whether you need remote or onsite assistance, our Managed IT support and services are more than ready to help you out.

No matter the issue, our managed services focuses on delivering IT solutions in Toronto that simplify all your technological obstacles with minimum downtime.

From the procurement of new systems, technology, or concepts right through to the complete management of your services, we provide end-to-end IT solutions in Toronto. With a focus on small business IT, our goal is to integrate IT into your company so that we can get an insider’s view of your current processes and deliver the best solutions.

Our partnership with industry leading IT solution providers such as Microsoft Exchange, Azure, VMware, AWS, Cisco, IBM Cloud, in combination with advanced email hosting, spam filtering, automated monitoring tools and security protocols, we are committed to provide you with the best IT solutions in Toronto.

Our tech experts offer extended support — 24 hours during the week, and 9-5 during weekends — to help our clients deal with any unexpected issue that might harm their workflow and business productivity. With a dedicated support manager, you can reach us whenever you need, via the phone, email or one-on-one support if needed. We specialize in delivering the best solution in the least amount of time.

The vast range of IT services we offer focus on eliminating temporary solutions, and creating sustainable IT solutions. From disaster recovery planning, to computer repairs, to network management, our expertise covers all of your business needs.

Our Toronto IT Support Solutions

Security Services

Our comprehensive network, device and system monitoring solutions ensure that your organization’s IT infrastructure is protected from breaches, intrusion or malicious attacks. We use advanced malware detections, encryptions, spam filters, and multi-step authentications to eliminate all system vulnerabilities and keep you protected.

Hardware and Software Support Services

Our team of experts are here to help you make the best use of every one of your IT investments. If you require any form of assistance regarding fixing slow hardware and software, finding the right automated tools, and creating your very own custom application solution, we can help.

Disaster Recovery and Backup Solutions

Maintaining a proper BDR (Backup & Disaster Recovery) solution is integral to the security of your business. By making both on-site and off-site backup copies, we can sure that your data can be recovered by any form of system failure, physical damage, or even remotely wipe memory from stolen devices.

IT Network Infrastructure management

When you work with us, we take the responsibility of managing your entire business IT network, from installation to optimization, making sure you get to experience minimum downtime and utilize maximum capacity. We identify all your LAN, WAN, and wireless connection requirements, and help to match the best ISP with fibreoptic connectivity, so that none of your IT function is bottlenecked.

Dedicated IT Service Desk Assistance

When your IT system fails, you need support right away. That’s why we offer 24/7 service desk assistance so that you can get help when you need it. We work to reduce downtimes and keep your system up and running. Our virtual assistants can provide remote solutions, and fix in-house issues whenever needed.

15-minute Response Guarantee

Need emergency IT assistance? Simply call or email us and our experts technicians will be there using RMM (Remote Monitoring & Management) solutions within 15 minutes to help you out. We know how much downtime can cost business productivity, from losing sales to losing data, and work to deliver the most reliable IT repair solutions.

Cloud Solutions

Looking to transition your old data and system platforms into the cloud? Partner with us to experience the complete freedom of cloud computing and seamless business collaboration. Access modern private or hybrid cloud services, and use latest automated cloud hosted applications that can help in IT forecasting, enhance data security, and provide virtualization platforms for desktops. Reach out to us today for all your SaaS (Software-as-a-Service) and IaaS (Infrastructure-as-a-Service) requirements.

Our business IT support will suit all your IT needs, from email, server and cloud hosting, to remote monitoring, to disaster recovery solutions, to ensuring security protocols. We’ll increase the performance of your critical business applications, such as your network and data centers, increase the reliability of server systems, and also ensure that your IT components are monitored and managed 24/7/365 to ensure the best possible uptime. Contact us to get started.