About Us

Is your current IT situation slowing down your employees and costing you too much money?

At JIG Technologies, we understand the technology problems that plague your business. We specialize in developing customized IT solutions that remove unnecessary costs and inefficient tools to give you a clear upper hand over your competition.

Trusted By


IT Company Based in Toronto

The JIG Technologies Story

“Better. Happier. Peace of Mind.”

Our Vision: To build better happier lives through technology and creativity

 

Services Designed to Help Your Business Grow

We keep your business’ unique needs at the centre of the software, hardware and services tools we build into your IT system.

To best meet your needs, we rigorously provide the following benefits to each of our clients:

Transparency

We start with a detailed written proposal that fully outlines the IT solutions we’ll incorporate into your system. Our goal is to explain it as clear and as simple as possible so that you have all of the facts available.

Results

We make sure that you fully and exactly know what’s going on in terms of how your IT system is developing. We use predefined KPIs to keep track of and measure how our strategic IT plan is progressing.

Innovation

We aim to provide our clients with the most cost-effective IT solutions available. We also use cutting-edge technology to maximize your gains and keep you ahead of the competition.

Open Communication

No matter the issue, question or concern, we’re always connected to our clients and their needs. We’ll be available when you need us.

Core Values that Define Our Business

Work Honestly Hard

We will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.

We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind.

We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.

Support Each Others Happiness

We are a family that loves our team and want to support our own and our customer’s happiness.

We have each others back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.

We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.

Be Endlessly Curious

We are curious and driven to learn about new technologies, approaches and skillsets for our continued growth and learning and to help be recognized as a trusted resource.

We always challenge the status quo to better ourselves, improve the world around us and provide customer success.

IT Client Testimonials

“The staff at JIG have always been responsive, courteous, and knowledgeable. Their understanding of the healthcare IT environment is a great asset to us when expediting technology implementations in an efficient, quick, and cost effective way. Their willingness to help and get the job done right has been invaluable to our efforts. I look forward to our continued work together.” –

Alice Liu, Data Management Co-/Planner, Parkdale CHC

“Excellence, particularly the transference of business requirements into a viable technology solution. In many areas, the JIG team has gone above and beyond to deliver.”

Jacquie Bukaluk, Senior Manager, Deloitte & Touche

“For website and computer IT support, JIG is responsive, efficient, and exacting. The JIG team works hard to ensure that my office keeps running smoothly, even as the countdown clock is running.”Roberta Bondar, Owner, Roberta Bondar Astronaut Enterprise

We Build Your IT into Your Competitive Edge

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IT Solutions in Toronto

We offer many IT services, enabling you to readily expand your IT effectiveness without worrying about more hiring or expensive capital expenditure costs.

Technology Consulting

Our technology consulting services cover a number of areas, including: network infrastructure planning; data/server/office or platform migrations; hardware procurement; and digital asset management to name a few.

Managed IT Services

It doesn’t matter if you have a small workforce or enough staff to support an internal IT team, daily IT work isn’t easy or low-cost.

We can help you enhance your IT effectiveness by managing all of your daily IT issues, security needs and other needs. We can also free your internal IT team to focus on more pressing work.

Software Development

Software (e.g. applications) are a critical part in today’s business climate. We help you design, build and manage software assets to support your every need. We’ll ensure that your digital assets are also secure and recoverable in case of any disaster.

Mobile Device Management

Devices (e.g. mobile) are essential, but managing them is vital to ensure that you don’t suffer from leaks or breaches. We can fully manage your devices and users – be it enforcing company-wide policies to remote-wiping – so that you can focus on work.

Backup & Disaster Recovery

Your application, company and client data must be secure and available for recovery in case of a disaster. We’ll securely store your data in a global network of fully managed data centers so that your business operations are immediately restored.

A Proven Process that Works

With over 15 years of experience supporting the IT needs of many clients, we’ve refined our delivery model on the following:

Discovery

We start every project by understanding its scope, requirements, key stakeholders and end-users.

Requirements, Design & User Experience

In this stage, we build preliminary designs and outline our entire thought process to ensure we’re on the same page as you.

We provide an information architecture (sitemap) detailing the designs and application development environments.

Development

We implement a graduated development process, one that you can keep full track of through our regular reporting, task tracking and change request logs.

Upon initial completion, we ensure final completion by conducting extensive testing (including functional use cases) so that your IT system meets your quality and user experience requirements.

Deployment

We first use a staging environment to ensure that a launch will proceed smoothly and, once qualified, complete a real roll-out.

Maintenance

We couple our IT design and installation work with a complete maintenance support package. This includes updates, ongoing application development services and security/software updates.

We Fix the Tough IT Issues
So That You Can Lead in Your Market