Our specialty is providing a complete Outsourced IT support solution to businesses that saves you and your key employees time and boosts your productivity.
“An exceptional experience”
Working with JIG over the past few years has been an exceptional experience. What I admire most about JIG is they provide a solution to every problem thrown at them. From the initial call with Shawn to working with the development team, JIG has always provided solutions to our business needs.
Adil Ebrahim,
Operations Manager, Centrade Inc. & CTI
International Limited
“Very professional and knowledgeable”
I have worked with JIG for over 6 years now and they are incredible. Very quick to respond to our issues. They are very professional and knowledgeable.
Jodi Tanenbaum,
Pardons Canada
There's a Problem
with the Way Most Businesses Approach IT Support
Stop us when this starts to sound familiar.
You feel like your information technology (IT) is costing your organization money and not helping you raise funds or increase revenue.
Many IT providers do not have the benefit of accredited IT consultants, IT architects and custom software developers working together to provide you with IT strategies that save on expenses and generate returns that help you achieve your mission and make a difference in the world.
Or You're Handling Everything Internally, And It's Becoming A Bigger Job Than It Used To Be.
There comes a point in time when your key team members could better serve the business without also being the IT team.
Either Way, You're Spending Way Too Much Time Even Thinking About Your IT.
Your IT should be running smoothly, with a team of business IT experts handling all of your routine tasks.
We're Here To Set The Record Straight...
Having The Right IT Support Partner Can Change Everything
Whether you are a small business looking for basic upgrades such as virtualization, servers, and security, or a large enterprise with complex networking, connectivity, and device management needs, you can trust in JIG Technologies to find the best IT solutions.
If you're a nonprofit seeking structure and optimization of your technology stack our nonprofit managed services will add value to your organization and revolutionize your efficiency.
Shawn Bedard / President
Professional Managed IT
and Custom Software Development Services
Here is how we do it:
Work Honestly Hard
We will work hard and put in whatever it takes to deliver on our promises and to get the job done right. We do this because we enjoy helping people and it doesn’t feel like work.
We work with honesty and integrity because that’s who we are. This quality lets our customers know we are there for them providing peace of mind.
We passionately strive to provide the Wow to our customers because we love to provide happiness in this way.
Support Each Others Happiness
We are a family that loves our team and want to support our own and our customer’s happiness.
We have each others back and respect one another enough to encourage each person to take ownership, make mistakes and grow and better themselves as a result.
We are Open and Honest with each other and our clients. Always communicating to build stronger relationships.
Be Endlessly Curious
Seek to listen, learn and understand. Curiosity is about questions. Ask questions before moving to answers. The more question asked of our customers, partners and people, the more we can help.
Be curious and driven to learn about new technologies, approaches, skills, companies and people for your continued growth and learning and to help be recognized as a trusted resource. (Previously Grow and Learn)
Always challenge status quo to better yourself, improve the world around us and provide customer success.
What Makes JIG Technologies Different?
We Take a Personal Approach to IT Support
A PROVEN 5-STEP PROCESS THAT ENSURES CLIENT SUCCESS
IT SERVICES DRIVEN BY POWERFUL AND PASSIONATE CORE VALUES
DEDICATED SERVICE TO DOZENS OF BUSINESSES ACROSS CANADA AND MULTILINGUAL STAFF
TECHNOLOGY SOLUTIONS THAT MAKE YOUR BUSINESS A SUPERSTAR
NEARLY TWO DECADES OF PROVEN EXPERIENCE DEVELOPING TECHNOLOGY SOLUTIONS IN TORONTO
A VISION AND MISSION THAT EMPOWERS YOUR DIGITAL TRANSFORMATION
See What JIG Technologies Clients are Saying
“JIG introduced the IT Governance Lifecycle Program to Toronto Foundation in 2020. This important program has streamlined our internal IT processes using a disciplined structure, which has given us great transparency in the management of our IT services. JIG also provides ongoing IT security enhancements aligned with best practices. With JIG’s able support the Foundation has reduced its cybersecurity exposure, thereby providing us with greater peace of mind.”
Denise Arsenault
Toronto Foundation
“I have worked with JIG for over 6 years now and they are incredible. Very quick to respond to our issues. They are very professional and knowledgeable.”
Jodi Tanenbaum,
Pardons Canada
Avoid the Headache of Managing Your IT Internally
Managed IT
With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.
At JIG Technologies, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department—at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks—from new employee onboarding, to help desk support to vendor management, backups and disaster recovery—are provided with a fixed, predictable monthly cost.
IT Projects
Need help with an upcoming project? Let's work together to get it done on time and on budget.
At JIG Technologies, we understand you need dependable support you can turn to—not someone who you have difficulty even getting on the phone with.
We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
Nonprofit IT Strategy & Solutions
Nonprofits and charities want a strategic approach to information technology to ensure it meets their missions and community needs.
This means doing more with less to reach donors, constituents and fundraisers, while ensuring security to keep data safe.
Our IT services are designed with these needs in mind, ensuring you can stay productive and secure without overcommitting your available funding.
Custom Software Development
We build custom software solutions that leverage the latest IT tools, IT certifications and experience.
Whatever type of process-supporting software you need, our team can develop it to meet your specific needs.
Improve your business processes so that your teams run better, faster and smarter.
Frequently asked questions
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
No! Our managed IT services model is designed specifically for small businesses where it does not make sense to build an entire IT support department. We work exclusively with small businesses.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.